Privacy policy
This Data Protection Policy strictly complies with the requirements of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, “GDPR”) and Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights, (hereinafter, “LOPDGDD”), with the purpose of informing Users of our website https://www.guestin.io/ about everything related to the collection and processing of their personal data by GUESTIN.
GUESTIN reserves the right to modify and/or update this Policy periodically, in order to adapt it to the applicable legislation at any given time, as well as to GUESTIN’s legitimate practices. In any case, the content of the new Policy will be published on the website and will be permanently available to Users. Users are advised to read and consult this Processing Policy each time they access this website.
The general access and navigation through the contents displayed on the Website does not require registration by Users.
1. DATACONTROLLER:
The data controller is GUESTIN HOSPITALITY SOLUTIONS SL, (hereinafter, “GUESTIN”), whose registered office is located at Calle Manuel Girona 6, 1 B, 08034, Barcelona (Spain), with tax identification number (C.I.F.): B56178569 and e-Mail: assistme@guestin.io, is committed to the protection and security of personal data that users of the website https://guestin.io/may provide to us.
2.TYPES OF PERSONAL DATA TO BE PROCESSED
Whether you provide us with your personal data directly or if a third party provides it to us, we will process the following personal data:
| Types of Data Subjects | Categories of Data and Data Subject to Processing |
| Inquirers | a) Identification data: name, surname, and ID number.
b) Contact data: email, phone number, and address. c) Data associated with the inquiry: employment data, tax data, economic data, etc. |
| Subscribers to our newsletter | a) Identification data: name and surname.
b) Contact data: email. |
| Website Users | a) Identification data: IP and address |
3. PURPOSES
The data will be processed for the following purposes
| Treatment | Puposes |
| Inquiries | To resolve the inquiry raised in relation to the services provided by the company. |
| Sending newsletters | To keep subscribers informed about company news and to send them our publications. |
| Website navigation | To allow navigation through the website and facilitate and improve the User’s experience on the website.
To display advertising during navigation on the website |
4. LEGAL BASIS
In the case of inquiries, the processing is legitimate as you have given your consent when making the inquiry.
In the case of sending newsletters, the processing is legitimate as you have given your consent by completing and submitting the form.
In the case of website users, the processing is legitimate as you have given your consent by accepting the cookies when accessing the website.
5. DATA COMMUNICATION
Your data will not be transferred, sold, rented, or made available in any other way to any third party, except to those GUESTIN service providers who perform certain activities for GUESTIN, who will in no case process the data for their own purposes.
Notwithstanding the above, personal data may be communicated to law enforcement agencies, Judges or Courts, as well as any other competent body if required in compliance with current legislation.
6. AUTOMATED DECISIONS AND PROFILING
Under no circumstances will GUESTIN make automated decisions with your data or create profiles.
7. INTERNATIONAL TRANSFERS
GUESTIN has international providers, so it is possible that your data may be processed outside the European Union or the European Economic Area.
In any case, GUESTIN will ensure that such data processing is always protected with appropriate guarantees, which may include:
• EU-approved Standard Contractual Clauses: these are contracts approved by the European regulator, which provide sufficient guarantees to ensure that the processing complies with the requirements established by the European Data Protection Regulation.
• Third-party certifications: framework agreement between the EU and a third state that establishes a standardized framework for data processing in accordance with the requirements of the European Data Protection Regulation.
8. DURATION OF PROCESSING
In the case of inquiries, personal data will be kept for the time necessary to resolve the doubt or question raised and provide you with an answer.
In the case of sending newsletters, personal data will be kept for as long as the user is subscribed to our newsletter in order to send it to them.
In the case of website users, personal data will be kept for the time the user is browsing the website and, subsequently, for a maximum period of 12 months.
Once any of the above retention periods have ended, the data will be duly blocked and retained for compliance with legal obligations. Once this period has elapsed, the data will be permanently deleted.
9. EXERCISE OF RIGHTS
At any time, you may exercise your rights of access, rectification, erasure, objection, limitation or portability by communicating via email to assistme@guestin.io, attaching a copy of your ID or similar document that legally identifies you.
If you have any questions about how we process your personal data or any other related matter, you can contact us through the above email.
Additionally, we inform you that you can file a complaint with the Spanish Data Protection Agency if you consider that GUESTIN has processed your data in contravention of this Data Protection Policy or any other current related regulations.